A full-service independent agency headquartered in Matthews, NC — serving 2,500+ companies and individuals throughout the Carolinas with the kind of care you rarely find anymore.
Carolina Industrial Risk Management is an award-winning independent insurance agency rooted in Matthews, NC. We write and service accounts statewide across both North and South Carolina, handling everything from personal lines — homeowners, auto, life — to complex commercial programs for businesses of all sizes.
What sets us apart is simple: you are known by name here. There are no call centers, no automated hold queues, and no strangers picking up the phone. When you call, you reach someone who knows your policy, your situation, and your name.
We believe insurance is a relationship, not a transaction. Our clients don't hear a sales pitch — they get straight-forward communication, honest guidance, and coverage that actually fits their lives and businesses.
Our promise: We will never route you to a service center or treat you like a number. Every client at Carolina Industrial is known by name — and that's the way we intend to keep it.
We work with 20+ top-rated carriers — not captive to any one. That means we shop the market on your behalf and place you with the best fit, not the only option.
No high-pressure sales tactics, ever. You'll receive straight-forward advice so you can make informed decisions about your coverage with confidence.
Based in Matthews, NC, we serve 15+ communities across the Charlotte metro and beyond — with the regional knowledge that national carriers simply can't match.
Recognized by City Beat News in 2020 and honored with Google Gold Stars — acknowledgments that reflect the experience our clients report every day.
Reach us by phone, stop by our office, or request a quote online — we make it easy to connect.
111 Cupped Oak Dr, Suite G
Matthews, NC 28104
Writing and servicing accounts statewide in North Carolina and South Carolina — personal and commercial lines.